Terms & Conditions

  1. Area of validity

For all orders via our online shop the following AGB apply. Our Online-Shop is exclusively directed to consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.

  1. Contract partner, conclusion of contract, possibilities of correction

The purchase contract is concluded with Protop Solutions UG (haftungsbeschränkt).

  1. Contract language, contract text storage

By placing the products in the online shop we make a binding offer to conclude a contract for these articles. You can place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after submitting the order you will receive another confirmation by e-mail.

The language(s) available for the conclusion of the contract: English

We save the contract text and send you the order data and our AGB in text form. For security reasons, the contract text is no longer accessible via the Internet.

  1. Delivery conditions

In addition to the indicated product prices, shipping costs will be added. You can find out more about the amount of the shipping costs in the offers.

We only deliver by mail. Unfortunately, it is not possible to pick up the goods yourself.

  1. Payment

In our shop you can basically use the following payment methods:

Credit card
When you place your order, you provide your credit card details. Once you have been legitimated as the legitimate cardholder, the payment transaction will be carried out automatically and your card will be debited.

PayPal
In the order process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment instruction to us. After placing the order in the shop, we will ask PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately afterwards. You will receive further instructions during the ordering process.

Immediately by klarna
After placing your order you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have a bank account that is activated for online banking, prove your identity accordingly and confirm the payment order to us. You will receive further instructions during the ordering process. The payment transaction will be carried out immediately afterwards by Sofort and your account will be debited.

  1. reservation of ownership

The goods remain our property until full payment has been received.

  1. Transport damage

If goods are delivered with obvious transport damages, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or to contact us has no influence on your legal claims and their enforcement, in particular your warranty Translated with www.DeepL.com/Translator (free version)

If goods are delivered with obvious transport damages, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights. However, you help us to be able to assert our own claims against the carrier or the transport insurance company.

  1. Warranty and guarantees

The statutory liability for defects applies. Information on any additional warranties that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

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  1. Liability

For claims based on damages caused by us, our legal representatives or vicarious agents, we shall always be liable without limitation in the event of injury to life, body or health, in the event of wilful or grossly negligent breach of duty, in the event of guarantee promises, if agreed, or if the scope of application of the Product Liability Act has been opened up.

  1. Dispute settlement

The European Commission provides an Online Dispute Resolution (OS) platform, which you can find here [https://ec.europa.eu/consumers/odr/]. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer dispute resolution agency.

AGB created with the Trusted Shops legal text writer in cooperation with FÖHLISCH Rechtsanwälte.